Online Purchases Return Policy
Thank you for shopping at J76cw.com! We value your business!
Full refunds are not offered but exchange or credit within 30 days of the shipping date is available.
- The Return and Exchange Policy indicated strictly applies only to online purchases made through J76cw.com.
- To be eligible, items must meet ALL the following requirements as described below or the return will not be accepted: the merchandise must be in its original brand new condition (unworn, unaltered and unwashed) with original price tags attached and accompanied with the original invoice.
- On the invoice please indicate the nature of the return: exchange or credit. If exchange please indicate what item or size or colour you wish to substitute for.
For Exchange of Online Purchases by mail:
Please be advised that exchange items are not applicable for the "Free Shipping on Orders Over $75.00" for the return postage to or from J76 Athletic Wear.
The customer assumes full responsibility for all return shipping costs including any differences in prices between exchanged items and any subsequent fees and/or any duties incurred through transit. J76 may need to contact you for payment information for aforementioned shipping fees.
Shipping and handling charges are not refundable.
- Please send exchanges to the following address:
J76 Casual Wear
Attn.: Online Returns
Burnaby, British Columbia V5H 4M1
Exchanges for Online Purchases at our Stores:
- For items to be eligible for an exchange, they must meet the following strict requirements as indicated or the return will not be accepted: the merchandise must be returned in its original brand new condition (unworn, unaltered and unwashed) with original price tags attached and must be accompanied with the original invoice.
Using J76 Store Credits:
J76 Store Credits will be issued via email.
Please be advised that when using a J76 Store Credit you will need to contact firstname.lastname@example.org in order to use the credit.
Note that when using a credit, items are not applicable for the "Free Shipping On Orders Over $75.00" for the return postage from J76 Athletic Wear (unless new items are added) to the purchase.